Overview of Automation of Information Systems for Effective Documentation In the Nigerian Immigration Service
DOI:
https://doi.org/10.5281/Ключевые слова:
Information management, Nigeria Immigration Service, Automation, infrastructure, Technology Acceptance Model (TAMАннотация
The management of information by the Nigerian Immigration Service (NIS), aimed at ensuring seamless procedures for handling immigrants, goods, and services at the nation's borders, continues to be hindered by both institutional and human factors. This paper presents an overview of the need to automate information systems for effective documentation. It examines the challenges of information management and explores strategies to overcome them in line with 21st-century demands. The study adopts the Technology Acceptance Model (TAM) as its theoretical framework and relies on secondary data from published articles, newspapers, and other relevant literature. A quantitative approach was used, with data analyzed thematically through content analysis. The findings reveal that the NIS faces significant challenges in areas such as staff competency, training, infrastructural inadequacies (both hardware and software), and weak inter-agency collaboration. The paper recommends prioritising staff competency through regular training and the deployment of advanced and sophisticated automated systems for timely and error-free data storage and retrieval. Such efforts will enhance inter-agency collaboration and improve data security within the immigration management framework.
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