Determinants of Electronic Information Services (EISs) Provision by Librarians in Public Universities in South-East Nigeria

Abstract

The study examined determinants of electronic information services provision by librarians in public universities in South-East Nigeria. The correlational research design was adopted for the study, with a population of 84 librarians (who are heads of their university libraries and library departments). The entire population was studied through the census sampling technique. Data was collected using two researchers-made questionnaire and one semi-structured interview schedule. Data was analyzed quantitatively and qualitatively. The findings of the study revealed that while word processing and online search skills have strong positive relationships with electronic information services provision by librarians, web 2.0 skills have a strong negative significant relationship with electronic information services provision by librarians in the public university libraries in South-East Nigeria. Problems of subscription, poor internet connectivity, inadequate power supply, lack of dedicated Web 2.0 tools and lack of regular training of librarians were identified as factors militating against electronic information services provision by librarians in public university libraries in South-East Nigeria.